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That switch is takiny place nationwide today, and is operatinbg a help center for consumers in cooperationj withthe . As of 11 a.m., 549 people had calledd the toll-free number for the help centeer toask questions. According to preliminargy datafrom Elon, most of thosee callers were asking for help getting a federallyy sponsored coupon that covers part of the cost of buyinfg a converter box. Other callers were receiving analog errorr messages even though their TVs were hooked up to which should avoidthe problem, or havinyg other issues. Only 30 of the callers in the morninyg were fromthe Triad.
Most of thoser having trouble were in Charlotte or The toll-free number is available today and tomorrowe at (877) 410-3388.
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