Causation warps our perception of time Science Codex Research has shown that our perceptual system seems to pull causally-related events together â€" compared to two events that are thought to happen of their own accord, we perceive the first event as occurring later if we think it is the cause and we ... |
Tuesday, November 13, 2012
Causation warps our perception of time - Science Codex
iqukikofor.wordpress.com
Sunday, November 11, 2012
Bahrain uses teargas to disperse Shi'ites: witnesses - Chicago Tribune
awipekyhila.blogspot.com
San Francisco Chronicle | Bahrain uses teargas to disperse Shi'ites: witnesses Chicago Tribune MANAMA (Reuters) - Police in Bahrain fired teargas and blocked roads on Friday to stop thousands of Shi'ite Muslims joining prayers led by one of their spiritual leaders, witnesses said, amid deepening tensions in the Gulf Arab kingdom and U.S. » |
Saturday, November 10, 2012
Art and Science Overlap This Weekend - Voice of San Diego
ejyceh.wordpress.com
Art and Science Overlap This Weekend Voice of San Diego I talked about Sunday's discussion on KPBS Thursday, along with another chance you have this weekend to witness the way art and science overlap. The artist I interviewed a couple of weeks ago, Kelsey Brookes, opens his “Serotonin†show at Quint ... |
Tuesday, November 6, 2012
Processing backlog slowing state tax refunds - Atlanta Business Chronicle:
sucujovide.wordpress.com
Until an influx of temporarg workers who beganthis week, the departmeng was processing only about 25,000 paperf refunds per week. The agency has issued 2.6 million refundf checks, about 200,000 fewer than at this time last “We are not meeting our goalsx and certainly not meetingtaxpayer expectations,” Graham said in a preparerd statement. “However, at the end of the day, mone cannot be appropriated to the department that the statw doesnot have, nor can the departmenyt spend money is it not Gov.
Sonny Perdue and the General Assembly cut the Departmenftof Revenue’s budget for the current fiscal year by 10 percent, on par with spendintg reductions to other agencies stemming from shrinkinf tax collections. As a result, the department slashe d 280 positions, including 155 processinfg workers. With fiscal 2009 set to end onJune 30, Grahanm said, the agency began bringinbg in experienced temporary employees this week to help pick up the He said the additional staff is expected to increasse the weekly production of refundd to 40,000 to 45,000.
Grahamk said paper returns received before April 1 will be processexd within 10 to12 weeks, returns received betweehn April 1 and April 10 will be turnee around within 12 to 14 weeks, and paped returns received after April 10 will be processedx within 14 to 20 weeks.
Until an influx of temporarg workers who beganthis week, the departmeng was processing only about 25,000 paperf refunds per week. The agency has issued 2.6 million refundf checks, about 200,000 fewer than at this time last “We are not meeting our goalsx and certainly not meetingtaxpayer expectations,” Graham said in a preparerd statement. “However, at the end of the day, mone cannot be appropriated to the department that the statw doesnot have, nor can the departmenyt spend money is it not Gov.
Sonny Perdue and the General Assembly cut the Departmenftof Revenue’s budget for the current fiscal year by 10 percent, on par with spendintg reductions to other agencies stemming from shrinkinf tax collections. As a result, the department slashe d 280 positions, including 155 processinfg workers. With fiscal 2009 set to end onJune 30, Grahanm said, the agency began bringinbg in experienced temporary employees this week to help pick up the He said the additional staff is expected to increasse the weekly production of refundd to 40,000 to 45,000.
Grahamk said paper returns received before April 1 will be processexd within 10 to12 weeks, returns received betweehn April 1 and April 10 will be turnee around within 12 to 14 weeks, and paped returns received after April 10 will be processedx within 14 to 20 weeks.
Sunday, November 4, 2012
Obama: Public plan would
ibitasony.wordpress.com
If insurance companies do provide good insurancw totheir customers, then they shoulde have nothing to fear from a government-ruj competitor, he said. “They should be able to compete,” he If the public plan is able to reducd administrativecosts significantly, private insurers should take note and see if they can do the “There shouldn’t be any objection to Obama said. The public plan should be required tocollectf premiums, not be “simply eating off the taxpaye r trough,” he added.
Health insurers and many businesx groups contend a public plan would have an unfair advantage becauseit wouldn’t be subject to all the rules imposer on private insurers and likely would pay health providers less for their This could crowd out many private insurers and lead providerxs to charge private insurers more to make up for the lost incomes from the public plan, they contend. When asked whethetr including a public plan in healthy care reformwas non-negotiable, the presidenr said, “We are still earlg in this process.
“W e have not drawn a line in the other than reform has to control and it has to provide reliegf to peoplewho don’t have health insurance or are Obama also was asked what he thought abouf the performance of Federal Reserve Chairman Ben given the fact his financiapl regulatory reform plan proposes expanding the Fed’ss authority. “I think he has done a very good job under verydifficultg circumstances,” Obama said. All regulatorxs fell short of doing what was needefd to prevent thefinancial crisis, but the Fed “probablty performed better than he said. Since the financial crisisa erupted, Bernanke has “performed very well,” Obama said.
If insurance companies do provide good insurancw totheir customers, then they shoulde have nothing to fear from a government-ruj competitor, he said. “They should be able to compete,” he If the public plan is able to reducd administrativecosts significantly, private insurers should take note and see if they can do the “There shouldn’t be any objection to Obama said. The public plan should be required tocollectf premiums, not be “simply eating off the taxpaye r trough,” he added.
Health insurers and many businesx groups contend a public plan would have an unfair advantage becauseit wouldn’t be subject to all the rules imposer on private insurers and likely would pay health providers less for their This could crowd out many private insurers and lead providerxs to charge private insurers more to make up for the lost incomes from the public plan, they contend. When asked whethetr including a public plan in healthy care reformwas non-negotiable, the presidenr said, “We are still earlg in this process.
“W e have not drawn a line in the other than reform has to control and it has to provide reliegf to peoplewho don’t have health insurance or are Obama also was asked what he thought abouf the performance of Federal Reserve Chairman Ben given the fact his financiapl regulatory reform plan proposes expanding the Fed’ss authority. “I think he has done a very good job under verydifficultg circumstances,” Obama said. All regulatorxs fell short of doing what was needefd to prevent thefinancial crisis, but the Fed “probablty performed better than he said. Since the financial crisisa erupted, Bernanke has “performed very well,” Obama said.
Saturday, November 3, 2012
Text: Obama's speech in Green Bay - Charlotte Business Journal:
sucujovide.wordpress.com
"Laura’s story is incredibl moving. Sadly, it is not Every day in this country, more and more Americanes are forced to worry not simply abouygetting well, but whether they can afforr to get well. Millions more wonder if they can affords the routine care necessary tostay well. Even for those who have health insurance, rising premiumws are straining their budgets to the breakingpointg – premiums that have doubled over the last nine and have grown at a rate threre times faster than wages. Desperately-needed procedure s and treatments are put off because the prices istoo high. And all it takee is a single illness to wipe out a lifetimweof savings.
"Employers aren’t faring any The cost of health care has helped leav e big corporations like GM and Chrysler at a competitiver disadvantage with theirforeign counterparts. For small it’s even worse. One month, they’re forced to cut back on healtgcare benefits. The next they have to drop The monthafter that, they have no choice but to starrt laying off workers. "For the government, the growinf cost of Medicare and Medicaid is one of the biggestf threats to our federal Bigger thanSocial Security. Bigger than all the investmentxs we’ve made so far.
So if you’rew worried about spending and you’re worrie d about deficits, you need to be worried aboutf the cost ofhealth care. "We have the most expensivde health care system in the We spendalmost 50% more per person on health care than the next most costlyy nation. But here’s the thing, Green Bay: we’re not any healthiee for it. We don’t necessarily have better outcomes. Even within our own a lot of the places where we spendr less on health care actuallyt have higher quality than places wherw wespend more.
Right here in Green Bay, you get more quality out of fewer health care dollars than many othet communities across the And yet, across the country, spending on healtgh care goes up and up and up day after day, year afteer year. "I know that there are millions of Americana who are content with their health carecoverage – they like their plan and they value their relationshil with their doctor. And no matter how we reforjm health care, we will keep this promise: If you like your you will be able to keep your If you like your healthcare plan, you will be able to keep your healty care plan.
"But in order to preserve what’x best about our health care system, we have to fix what doesn’ t work. For we have reached a poinft where doing nothing about the cost of healtuh care is no longer an The status quois unsustainable. If we do not act and act soon to bringydown costs, it will jeopardize everyone’s healtn care. If we do not act, everuy American will feel the consequences. In highed premiums and lower take-home pay. In lost jobs and shutteres businesses. In a rising number of uninsured and a rising debt that our childrehn and their children will be payinv offfor decades.
If we do nothing, withinb a decade we will spending one out of everyu five dollars we earn onhealth care. In thirty years, it will be one out of everhy three. That is that is unacceptable, and I will not allow it as President of theUnitefd States. "Health care reform is not part of some wish list I drew up when I took It is central to our economic future central tothe long-term prosperity of this nation. In past years and decades, there may have been some disagreement on this Butnot anymore. Today, we have alreadyu built an unprecedented coalition of folks who are readg to reform our health care physicians andhealth insurers; businesses and workers; Democratsa and Republicans.
A few weeks ago, some of thesse groups committed to doing somethingthat would’ve been unthinkables just a few years ago: they promised to work together to cut national health care spendinv by two trillion dollars over the next That will bring down that will bring down premiums, and that’s exactly the kind of cooperationn we need. "The question now is, how do we finisnh the job? How do we permanently bringv down costs andmake quality, affordablre health care available to every American?
"My view is that reforn should be guided by a simple principle: we fix what’xs broken and build on what "In some cases, there’s broad agreement on the steps we shoulxd take. In the Recovery Act, we’v e already made investments in health IT and electronidc medical records that will reducwmedical errors, save lives, save and still ensure privacy. We also need to invest in prevention and wellnes s programs that help Americanslive longer, healthierd lives.
"But the real cost savingw will come from changinhg the incentives of a system that automatically equates expensivd care with bettercare – from addressing flaws that increase profitzs without actually increasing the qualitgy of care. "We have to ask why placed like the Geisinger Health system inrural Pennsylvania, Intermountaijn Health in Salt Lake City, or communitied like Green Bay can offer high-quality care at costs well below average, but other places in America can’t. We need to identify the best practices acrossthe country, learn from the and replicate that success elsewhere.
And we should changes the warped incentives that rewarrd doctors and hospitals based on how many testsd or proceduresthey prescribe, even if those testz or procedures aren’t necessary or resultr from medical mistakes. Doctors acrossa this country did not get into the medical professiom to be bean counters or paper to be lawyers or business They became doctors toheal people. And that’s what we must free them to do. "Wse must also provide Americanswho can’t afford health insurance with more affordablw options.
This is both a moral imperative and an economic because we know that when someone withougt health insurance is forced to get treatmenf atthe ER, all of us end up paying for it. "Soi what we’re working on is the creation of somethinyg called a Health InsuranceExchange – which would allow you to one-stop shop for a healtn care plan, compare benefits and prices, and chooss the plan that’s best for you. None of theser plans would be able to deny coveragd on the basis ofa pre-existing condition, and all shoulcd include an affordable, basic benefif package. And if you can’t affore one of the plans, we should provide assistance to make sureyou can.
I also strongl y believe that one of the options in the Exchangse should be a public insuranceoption – because if the privates insurance companies have to compete with a publicx option, it will keep them honesg and help keep prices down. "Now, coverinfg more Americans will obviously cost a good deal of mone y at a time wherewe don’rt have extra to spend. That’s why I have already promised that reform will not add to our deficit over the next ten To makethat happen, we have alreadg identified hundreds of billions worth of savings in our budge – savings that will come from stepds like reducing Medicare overpayments to insurancew companies and rooting out waste, fraud and abused in both Medicare and I will be outlining hundreds of billionse more in savings in the days to And I’ll be honest – even with thes e savings, reform will require additional sources of That’s why I’ve proposed that we scalde back how much the highest-inc ome Americana can deduct on theidr taxes back to the rate from the Reagan yeares – and use that mone to help finance health "In all these our goal is simple: the highest-qualitgy health care at the lowest-possible We want to fix what’ s broken and build on what works.
As Congresas moves forward on health care legislation in thecoming weeks, I understands there will be different ideasw and disagreements on how to achiever this goal. I welcome thosw ideas, and I welcome that debate. But what I will not welcomse is endless delay or a denial that reforkm needsto happen. When it comea to health care, this country canno t continue on itscurrent path. I know there are some who believs that reform istoo expensive, but I can assure you that doinvg nothing will cost us far more in the cominfg years. Our deficits will be Our premiums willgo up.
Our wages will be our jobs will be and our businesseswill "So to those who criticize our efforts, I ask, “Whatf is the alternative?” What else do we say to all thosde families who now spend more on health care than housing or food? What do we tell thoss businesses that are choosing between closing theirt doors and letting their workers go? What do we say to all thosed Americans like Laura, a woman who has worked all her whose family has done everything right; a brave and proud woman whose child’s schoolo recently took up a penny drive to help pay her medica l bills? What do we tell them?
"I believe we tell them that afterd decades of inaction, we have finally decidecd to fix what is broken aboutt health care in America. We have decidedc that it’s time to give every American quality health care at anaffordable cost. We have decided that if we investg in reforms that will brinvg downcosts now, we will eventually see our deficits come down in the And we have decided to changer the system so that our doctors and healtu care providers are free to do what they trainefd and studied and workes so hard to do: make peoplde well again.
That’s what we can do in this that’s what we can do at this moment, and now I’d like to hear your thoughtx and answer your questions about how we get it Thank you."
"Laura’s story is incredibl moving. Sadly, it is not Every day in this country, more and more Americanes are forced to worry not simply abouygetting well, but whether they can afforr to get well. Millions more wonder if they can affords the routine care necessary tostay well. Even for those who have health insurance, rising premiumws are straining their budgets to the breakingpointg – premiums that have doubled over the last nine and have grown at a rate threre times faster than wages. Desperately-needed procedure s and treatments are put off because the prices istoo high. And all it takee is a single illness to wipe out a lifetimweof savings.
"Employers aren’t faring any The cost of health care has helped leav e big corporations like GM and Chrysler at a competitiver disadvantage with theirforeign counterparts. For small it’s even worse. One month, they’re forced to cut back on healtgcare benefits. The next they have to drop The monthafter that, they have no choice but to starrt laying off workers. "For the government, the growinf cost of Medicare and Medicaid is one of the biggestf threats to our federal Bigger thanSocial Security. Bigger than all the investmentxs we’ve made so far.
So if you’rew worried about spending and you’re worrie d about deficits, you need to be worried aboutf the cost ofhealth care. "We have the most expensivde health care system in the We spendalmost 50% more per person on health care than the next most costlyy nation. But here’s the thing, Green Bay: we’re not any healthiee for it. We don’t necessarily have better outcomes. Even within our own a lot of the places where we spendr less on health care actuallyt have higher quality than places wherw wespend more.
Right here in Green Bay, you get more quality out of fewer health care dollars than many othet communities across the And yet, across the country, spending on healtgh care goes up and up and up day after day, year afteer year. "I know that there are millions of Americana who are content with their health carecoverage – they like their plan and they value their relationshil with their doctor. And no matter how we reforjm health care, we will keep this promise: If you like your you will be able to keep your If you like your healthcare plan, you will be able to keep your healty care plan.
"But in order to preserve what’x best about our health care system, we have to fix what doesn’ t work. For we have reached a poinft where doing nothing about the cost of healtuh care is no longer an The status quois unsustainable. If we do not act and act soon to bringydown costs, it will jeopardize everyone’s healtn care. If we do not act, everuy American will feel the consequences. In highed premiums and lower take-home pay. In lost jobs and shutteres businesses. In a rising number of uninsured and a rising debt that our childrehn and their children will be payinv offfor decades.
If we do nothing, withinb a decade we will spending one out of everyu five dollars we earn onhealth care. In thirty years, it will be one out of everhy three. That is that is unacceptable, and I will not allow it as President of theUnitefd States. "Health care reform is not part of some wish list I drew up when I took It is central to our economic future central tothe long-term prosperity of this nation. In past years and decades, there may have been some disagreement on this Butnot anymore. Today, we have alreadyu built an unprecedented coalition of folks who are readg to reform our health care physicians andhealth insurers; businesses and workers; Democratsa and Republicans.
A few weeks ago, some of thesse groups committed to doing somethingthat would’ve been unthinkables just a few years ago: they promised to work together to cut national health care spendinv by two trillion dollars over the next That will bring down that will bring down premiums, and that’s exactly the kind of cooperationn we need. "The question now is, how do we finisnh the job? How do we permanently bringv down costs andmake quality, affordablre health care available to every American?
"My view is that reforn should be guided by a simple principle: we fix what’xs broken and build on what "In some cases, there’s broad agreement on the steps we shoulxd take. In the Recovery Act, we’v e already made investments in health IT and electronidc medical records that will reducwmedical errors, save lives, save and still ensure privacy. We also need to invest in prevention and wellnes s programs that help Americanslive longer, healthierd lives.
"But the real cost savingw will come from changinhg the incentives of a system that automatically equates expensivd care with bettercare – from addressing flaws that increase profitzs without actually increasing the qualitgy of care. "We have to ask why placed like the Geisinger Health system inrural Pennsylvania, Intermountaijn Health in Salt Lake City, or communitied like Green Bay can offer high-quality care at costs well below average, but other places in America can’t. We need to identify the best practices acrossthe country, learn from the and replicate that success elsewhere.
And we should changes the warped incentives that rewarrd doctors and hospitals based on how many testsd or proceduresthey prescribe, even if those testz or procedures aren’t necessary or resultr from medical mistakes. Doctors acrossa this country did not get into the medical professiom to be bean counters or paper to be lawyers or business They became doctors toheal people. And that’s what we must free them to do. "Wse must also provide Americanswho can’t afford health insurance with more affordablw options.
This is both a moral imperative and an economic because we know that when someone withougt health insurance is forced to get treatmenf atthe ER, all of us end up paying for it. "Soi what we’re working on is the creation of somethinyg called a Health InsuranceExchange – which would allow you to one-stop shop for a healtn care plan, compare benefits and prices, and chooss the plan that’s best for you. None of theser plans would be able to deny coveragd on the basis ofa pre-existing condition, and all shoulcd include an affordable, basic benefif package. And if you can’t affore one of the plans, we should provide assistance to make sureyou can.
I also strongl y believe that one of the options in the Exchangse should be a public insuranceoption – because if the privates insurance companies have to compete with a publicx option, it will keep them honesg and help keep prices down. "Now, coverinfg more Americans will obviously cost a good deal of mone y at a time wherewe don’rt have extra to spend. That’s why I have already promised that reform will not add to our deficit over the next ten To makethat happen, we have alreadg identified hundreds of billions worth of savings in our budge – savings that will come from stepds like reducing Medicare overpayments to insurancew companies and rooting out waste, fraud and abused in both Medicare and I will be outlining hundreds of billionse more in savings in the days to And I’ll be honest – even with thes e savings, reform will require additional sources of That’s why I’ve proposed that we scalde back how much the highest-inc ome Americana can deduct on theidr taxes back to the rate from the Reagan yeares – and use that mone to help finance health "In all these our goal is simple: the highest-qualitgy health care at the lowest-possible We want to fix what’ s broken and build on what works.
As Congresas moves forward on health care legislation in thecoming weeks, I understands there will be different ideasw and disagreements on how to achiever this goal. I welcome thosw ideas, and I welcome that debate. But what I will not welcomse is endless delay or a denial that reforkm needsto happen. When it comea to health care, this country canno t continue on itscurrent path. I know there are some who believs that reform istoo expensive, but I can assure you that doinvg nothing will cost us far more in the cominfg years. Our deficits will be Our premiums willgo up.
Our wages will be our jobs will be and our businesseswill "So to those who criticize our efforts, I ask, “Whatf is the alternative?” What else do we say to all thosde families who now spend more on health care than housing or food? What do we tell thoss businesses that are choosing between closing theirt doors and letting their workers go? What do we say to all thosed Americans like Laura, a woman who has worked all her whose family has done everything right; a brave and proud woman whose child’s schoolo recently took up a penny drive to help pay her medica l bills? What do we tell them?
"I believe we tell them that afterd decades of inaction, we have finally decidecd to fix what is broken aboutt health care in America. We have decidedc that it’s time to give every American quality health care at anaffordable cost. We have decided that if we investg in reforms that will brinvg downcosts now, we will eventually see our deficits come down in the And we have decided to changer the system so that our doctors and healtu care providers are free to do what they trainefd and studied and workes so hard to do: make peoplde well again.
That’s what we can do in this that’s what we can do at this moment, and now I’d like to hear your thoughtx and answer your questions about how we get it Thank you."
Friday, November 2, 2012
Scripted sales calls old fashioned, fail to connect with customers - The Business Review (Albany):
vuwodu.wordpress.com
Geez, I have been saying this for more than 25 andI can’t believe companies stilpl use them to sell over the phone. OK, forgeg the companies themselves, let’s blame the managed or the person who is responsible for still trying to do somethinf that every sales trainer on the planet says doesnot Now, before I go on, do not write or send an e-maiol telling me that I am wronyg or being stubborn. Instead, why don’t you try something new that is, new to you or your organization and just do what I will layout here. Trustf me, it has worked every single time with any bigor small, that I have workedc with.
This horror of using scripts came rushing back to me recently while working with a company whosr stores are in evert big city inthe nation. The company is highlyy regarded for its ethics and is a very visible organizationh that many are familiar with because ofthe company’s longevitgy and brand awareness. I was askex to come to the company’s headquartera and look at its method of attractin new business through itstelemarketing program, whic h the company has been usinyg for a couple of years. They said that althoughb the results were OKat first, salez had become pretty dismal.
It took me just 30 secondd to read the script that the insidwe salespeoplewere using, and I was sickened. I talkedx with the company president and said I could help the salespeoplr in justtwo hours, but I needed him to let me do my job and not to interfer unless I called him in for his opinion. He but I could sense he was a bit apprehensive abouyt the situation andmy request. I workede only with the who was really a selling manager because she was on the phonex herself at times trying to pitch in and We went intoa room, and I spenty an hour going over why scriptsz don’t work and why she has been brainwashe d to do something that was against all the ruleas of professional salesmanship.
She was neithee thrilled with me at this point nor happyg after I tookher eight-page ripped it up and threw it in the We role-played a littlw using real situations that she might have with her husband, childre and friends, for instance. The goal was to show her that havintga two-sided conversation is much more useful than a one-siderd script. She was really starting to get it, even thoug she kept wanting to go back to a sellinvg mode by doing more talking than listeningt andasking questions. It was so simples that it was frightening to her that a sellint situation can be flexible and not just acannefd speech, where she can actually have fun while conversingg with a customer.
The introduction and questionw I wrote out were basix and easy for herto grasp. They were: my name is Susan from Client Co., and I would like to ask you two or threrquick questions. It will not take more than 48 seconds I promise. “Are you familiar with our company? If yes, what aspects “Why are you not a member, or why did you leave our
Geez, I have been saying this for more than 25 andI can’t believe companies stilpl use them to sell over the phone. OK, forgeg the companies themselves, let’s blame the managed or the person who is responsible for still trying to do somethinf that every sales trainer on the planet says doesnot Now, before I go on, do not write or send an e-maiol telling me that I am wronyg or being stubborn. Instead, why don’t you try something new that is, new to you or your organization and just do what I will layout here. Trustf me, it has worked every single time with any bigor small, that I have workedc with.
This horror of using scripts came rushing back to me recently while working with a company whosr stores are in evert big city inthe nation. The company is highlyy regarded for its ethics and is a very visible organizationh that many are familiar with because ofthe company’s longevitgy and brand awareness. I was askex to come to the company’s headquartera and look at its method of attractin new business through itstelemarketing program, whic h the company has been usinyg for a couple of years. They said that althoughb the results were OKat first, salez had become pretty dismal.
It took me just 30 secondd to read the script that the insidwe salespeoplewere using, and I was sickened. I talkedx with the company president and said I could help the salespeoplr in justtwo hours, but I needed him to let me do my job and not to interfer unless I called him in for his opinion. He but I could sense he was a bit apprehensive abouyt the situation andmy request. I workede only with the who was really a selling manager because she was on the phonex herself at times trying to pitch in and We went intoa room, and I spenty an hour going over why scriptsz don’t work and why she has been brainwashe d to do something that was against all the ruleas of professional salesmanship.
She was neithee thrilled with me at this point nor happyg after I tookher eight-page ripped it up and threw it in the We role-played a littlw using real situations that she might have with her husband, childre and friends, for instance. The goal was to show her that havintga two-sided conversation is much more useful than a one-siderd script. She was really starting to get it, even thoug she kept wanting to go back to a sellinvg mode by doing more talking than listeningt andasking questions. It was so simples that it was frightening to her that a sellint situation can be flexible and not just acannefd speech, where she can actually have fun while conversingg with a customer.
The introduction and questionw I wrote out were basix and easy for herto grasp. They were: my name is Susan from Client Co., and I would like to ask you two or threrquick questions. It will not take more than 48 seconds I promise. “Are you familiar with our company? If yes, what aspects “Why are you not a member, or why did you leave our
Subscribe to:
Posts (Atom)